Terms and conditions

Last updated: September 2025

Welcome to Unpicked Seams. By purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. About Us

Unpicked Seams is an independent brand providing professional fashion design tools and kits.

• Trading name: Unpicked Seams

• Location: United Kingdom

• Contact: unpickedseams@gmail.com

2. Orders

• All orders are subject to acceptance and availability.

• You will receive an order confirmation by email once your purchase is complete.

• We reserve the right to cancel or refuse any order if necessary (e.g., incorrect pricing, stock issues, suspected fraud).

3. Pricing & Payment

• All prices are listed in GBP (£) unless otherwise stated.

• Prices include VAT where applicable.

• Payment is taken at checkout via our secure payment providers.

4. Shipping & Delivery

• We ship within the UK and internationally.

• Delivery times may vary depending on location. Estimated times will be shown at checkout.

• International customers are responsible for any customs duties, taxes, or import fees applied by their country.

• We are not responsible for delays caused by customs or postal services.

5. Returns & Refunds

We want you to love your Unpicked Seams purchase.

• Returns are accepted within 14 days of delivery if items are unused, unopened, and in original packaging.

• To request a return, please contact us at unpickedseams@gmail.com before sending items back.

• Refunds will be issued to the original payment method once the returned items are received and inspected.

• Return shipping costs are the responsibility of the customer (unless the product is faulty).

6. Faulty or Damaged Items

• If you receive a faulty or damaged item, please contact us within 7 days of delivery with photos.

• We will replace the item or issue a full refund, including postage.

7. Liability

• Our products are designed for use in fashion design and sewing. We are not responsible for any injury or damage caused by misuse.

• We do not accept liability for delays outside our control (e.g., postal strikes, customs delays, natural events).

8. Intellectual Property

• All content on this website, including product designs, photography, and branding, is the property of Unpicked Seams and may not be copied or reproduced without permission.

9. Governing Law

• These terms are governed by the laws of England and Wales.

• Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 unpickedseams@gmail.com